Engineering & Product
We build the technology that powers over 100,000 businesses across the United States. Our engineering teams in Poland develop point-of-sale systems, payment processing infrastructure, mobile applications, online ordering platforms, and reservation systems. Working across 10+ tech stacks including Java, Kotlin, React, and cloud-native technologies, we deliver solutions that help restaurants, retail stores, and entertainment venues thrive. Our product teams drive innovation through user research, design systems, and data-driven decision making.
Engineering
Full-stack development across multiple domains
Product
Strategy, design and product operations
Operations
Our Operations team is the bridge between technology and merchant success. Based in Poland, we provide 24/7 support to American businesses, handling everything from technical troubleshooting to payment disputes. We train merchants on SpotOn products, optimize support workflows, and ensure every interaction with SpotOn exceeds expectations. Our multilingual team combines deep product knowledge with exceptional communication skills to deliver world-class customer experiences.
Client Support Field Operations
Call center providing direct merchant assistance
Enablement & Performance
Creating systems, processes and solutions for the call center team
Client Success
Customer satisfaction and proactive client engagement
G&A
Governance & Administration protects SpotOn and our merchants. In the payments industry, security and compliance are paramount. Our Risk team monitors millions of transactions, detects fraudulent activity, and ensures our platform meets regulatory requirements. Legal handles contracts, corporate governance, and regulatory matters. Together, we safeguard the trust that over 100,000 businesses place in SpotOn every day.
Risk
Fraud prevention and transaction monitoring
Legal
Contracts and regulatory affairs
Office
Our Office team creates exceptional workplaces in Kraków and Gdańsk. From managing modern office spaces to organizing team events, handling payroll and benefits, and attracting top talent — we ensure that SpotOn Poland is a great place to work. Our People team focuses on employee development, culture building, and maintaining the inclusive environment that makes SpotOn special. We believe happy teams build better products.
Admin
Office operations and finance
People
HR and recruitment
IT
Internal IT infrastructure and support
